Nikisha Franco-Smith

Nikisha currently lives in Los Angeles, California. She loves visiting Colorado often to see her close family that lives here.

Nikisha joined the Jones Law Firm, PC in the spring of 2022. She took on the firm’s newest role as a Client Concierge. The Client Concierge Program was implemented to help provide clients with additional support during their journey with the team at Jones Law Firm, PC. Clients can utilize Nikisha for general questions, scheduling or getting in touch with their legal team, support and getting directed to the right department for additional services. Nikisha’s role is to check in with all Jones Law Firm clients each month by engaging in client care calls and measuring client satisfaction throughout the life of every case. She loves helping people and knowing she has made a positive difference in someone’s day really makes her work rewarding. Some clients are comforted knowing that someone on the team is looking out for them, and she truly feels fulfilled being that person.

What you might not know: She grew up in a very sports-oriented family, and despite her best efforts, a lot of it sunk in. These days her husband loves going to baseball games with her – he says it is like sitting in the broadcasters’ booth with the commentators. In her free time, she loves to visit Disneyland, and design & create jewelry using 3D printers.